Returns Policy:

To be eligible for a return your item:

  • Must be returned within 14 days from the date of purchase for a full refund.
  • Must be in the original packaging, unused and in the same condition.
  • Make sure to obtain proof of postage with a tracking number as items may be lost but will not be Tanporium’s responsibility. Please note your return postage fee and dispatch will not be refunded.

Faulty Items:

  • Any faulty items should be:Reported to returns@tanporium.com within 14 days delivery if you think the item is faulty. The team will assess your images and provide you with a free returns label so the goods can be sent back for a refund or exchange.

    Returns Policy:

    To be eligible for a return your item:

    • Must be returned within 14 days from the date of purchase for a full refund.
    • Must be in the original packaging, unused and in the same condition.
    • Make sure to obtain proof of postage with a tracking number as items may be lost but will not be Tanporium’s responsibility. Please note your return postage fee and dispatch will not be refunded.

    Faulty Items:

    • Any faulty items should be:Reported to returns@tanporium.com within 14 days delivery if you think the item is faulty. The team will assess your images and provide you with a free returns label so the goods can be sent back for a refund or exchange.